Sainte-Élisabeth Sainte-Élisabeth

Our Quality

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We have delivered exceptional care for over a century. While our services have expanded, our commitment to quality care remains strong.
 
Since 1998, Sainte-Élisabeth has been certified with Accreditation Canada. Health care organizations that participate in Accreditation Canada’s programs are evaluating their performance against national standards of excellence. These standards examine all aspects of health care, from patient safety and ethics, to staff training and partnering with the community. Health care staff devotes time and resources to learn how to improve what they are doing so they can provide the best possible care and service to their patients.
 
Sainte-Élisabeth is also the first home care organization to be recognized by Excellence Canada with its Canadian Order of Excellence Award.

Since its inception, Excellence Canada has helped thousands of Canadian organizations, providing measurable standards for business and operational excellence.
 
We also regularly examine and improve the quality of our services. Our continual client satisfaction monitoring system ranks customer satisfaction as an important factor in all decision-making. We document and track all relevant information through all stages of care enabling us to monitor and improve what we do on a daily basis.